Shipping Information

Shipping & Handling

Free shipping on U.S. orders $150+ 

Free shipping on Canada orders $250+

Please allow 1-3 business days for your order to be processed and 3-5 business days for your package to be delivered depending on where you are located.

A pre-order is an order placed for an item that hasn't been released or is not currently in stock. They're shipped to the customer once available which is usually within 1-2 weeks of placing an order. 

Items will be shipped using USPS Priority Mail or UPS. Once your item has shipped and tracking information has been provided, Jaanu is not responsible for lost or stolen packages.

Please note that it is crucial to provide the correct shipping address during checkout. Jaanu cannot be held responsible if your item fails to reach you due to an incorrect address input.

If your order is shipped outside of the United States, you may incur additional import taxes, duties, or other fees. These fees are imposed by your country's customs office and are your sole responsibility. International customers, please contact us directly at for assistance with these orders.